Introducing the Switchboard Evidence Database

Hosted on September 18, 2020, this webinar was facilitated by Miriam Potocky, Senior Research Associate at the International Rescue Committee and Professor of Social Work at Florida International University.

Refugee resettlement program staff and administrators need evidence on the interventions and program strategies shown to help their clients thrive in their new lives. We invite you to the unveiling of the Switchboard Evidence Database, a new resource designed to meet the needs of refugee service providers seeking to implement evidence-based practices. This training will discuss what evidence-based services are, what role they can play in your programs, and how Switchboard’s new Evidence Database can help you quickly and easily find evidence relevant to your work.

This webinar was aimed at front-line and management staff of refugee- and immigrant-serving organizations. It was particularly relevant for staff whose roles involve program design (including as part of business development) and program implementation. This recording may also be of interest to academics, including students, with research interests related to refugee service provision.

By the end of this webinar, you will be able to:

  • Describe the content and structure of the Switchboard Evidence Database;
  • Use the Switchboard Evidence Database to find interventions designed to improve client outcomes; and
  • Use the Database as a tool to make decisions about interventions and programs.


Navigate this webinar with the timestamps listed below: 

0:00 – Introduction to Switchboard

1:42 – Introduction to Speaker

2:17 – Learning Objectives for Webinar

5:20 – Examining Evidence-Based Practice

14:00 – Development of Switchboard Evidence Database

26:25 – Using the Switchboard Evidence Database

47:39 – Q&A