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Certain humanitarian immigrants are eligible for cash assistance, medical assistance, employment preparation, job placement, English language training, and other services offered through the Office of Refugee Resettlement (ORR) at the U.S. Department of Health and Human Services (HHS), along with other federally funded programs. This includes refugees, asylees, Cuban and Haitian entrants, Special Immigrant Visa…
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Webinar Overview ​​Many refugee service providers are mandated reporters—they’re required to report when they know or reasonably believe that a child or vulnerable adult has been abused, neglected, exploited, or abandoned. Yet some service providers may feel uncomfortable or confused about the reporting process. This webinar will cover the basics of mandatory reporting, including what is…
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This Settle In video is a basic guide for newcomers, teaching them how to find work safely and avoid common employment scams. It explains how fraudulent offers aim to steal money or personal information and provides clear steps for self-protection. In this video, newcomers will learn: The core difference between a real job and…
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Newcomer youth arrive in the U.S. with a variety of experiences, strengths, and resilience but may also face unique risks for abuse, neglect, exploitation, and marginalization. This Child Protection Roundtable Series will explore how service providers, caregivers, and program staff can work together to create safer, more supportive environments for youth. The three-part series will…
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On-Demand Support for Newcomers and Service Providers For Service Providers: The Switchboard Community Support Line (SCSL) The SCSL is a free helpline and email service that connects community partners serving ORR-eligible newcomers (local service providers, community groups, local institutions, etc.) with expert guidance and referrals—live and on demand—so you get answers in minutes, not days.…
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Guidance for resettlement staff on implementing quality data collection via focus group discussions A focus group discussion (FGD) is a data collection method that involves a structured interview with a small group of six to twelve people. A moderator asks respondents both standardized and follow-up questions to collect information about their experiences, feelings, and preferences.…
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Guidance for resettlement staff on quality survey data collection A survey is a data collection method that allows you to systematically gather information from a defined population. This guide walks through five steps to take when planning surveys and provides additional tips and resources that can help you in the process.
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Offers foundational knowledge about who URMs are, their journey to the US, the available programs, and how to support their integration. Intended for anyone who supports URMs, from case managers to educators. Especially helpful for those new to this population. After completing, you will: describe the URM program; identify unique experiences/challenges faced by URMs; recognize…
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To secure a stable home in the U.S. housing market, newcomers must know their tenant rights and understand the financial realities.That process is often challenging, requiring a balance of cost, location, and family needs. This Settle In video breaks down the financial, legal, and social aspects of securing a new home, covering: How to prioritize…
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The U.S. job search is competitive, often requiring newcomers to shift expectations and pursue entry-level roles as a foundation for future career growth. This Settle In video examines the essential steps for starting a career, including immediate job search strategies and understanding employee obligations. In this video, newcomers will learn: Practical tips for conducting a…
