Category: Child, Youth, and Family Services

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Refugee and newcomer families are often confronted with the daunting challenge of integrating into a new society while seeking gainful employment. This can be especially challenging for newcomers who are caregivers to young children. Service providers should familiarize themselves with high-quality child care resources to help caregivers integrate into their new communities and, crucially, enter […]

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Successfully accessing federal student aid often determines whether newcomers can pursue college and career school here in the United States. Staying up to date on the latest federal student aid policies plays a critical role in newcomer service providers’ ability to support and advocate for clients during the application process. This blog covers key updates […]

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This August marks the two-year anniversary of the Taliban’s return to power in Afghanistan. During this two-year period, the United States has welcomed over 90,000 Afghan evacuees through Operation Allies Welcome. Since 2021, resettlement agencies, state agencies, and community-based organizations have worked tirelessly to support Afghan newcomers’ integration into local communities. As the process of […]

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Hosted on August 1st, 2023, the training was delivered by former Medical Director of the International Centre for Missing and Exploited Children, Dr. Jordan Greenbaum, MD, and Switchboard Training Officer, Megan Rafferty. Switchboard is pleased to announce a series of three webinars exploring the impact of traumatic stress on children and youth who have experienced […]

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Newcomer young adults face unique challenges when arriving in the U.S. during a critical period in their development. Often lacking role models and resources for effectively continuing their education or achieving vocational advancement, these youth benefit greatly from the support of resettlement agencies that receive the Refugee Youth Mentoring (RYM) grant.

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This episode features a conversation with Rob Callus and Madina Masumi, two of Switchboard’s training officers. We discuss ways to support newcomer youth in schools, how schools can become welcoming spaces, and share stories of previous obstacles and triumphs while working with newcomer youth.

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While there is no one-size-fits-all approach on how to best support mentors of newcomer youth, program coordinators can tailor their management strategies to meet clients’ specific needs and provide strong support to volunteer mentors. Below, Selina Máté describes some of the challenges and common questions that many teams face while building a youth mentorship program […]

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In collaboration with Advocates for Youth and the International Rescue Committee in Atlanta, Switchboard is pleased to share this training open to all refugee service providers, whether working at state agencies, resettlement agencies or affiliates, or other organizations. 

This resource, created by NCTSN, provides information on how parents can help their young children cope with the aftermath of an earthquake. The resource is available in several languages. 

Crisis situations, such as security incidents, earthquakes and floods, are on the increase and often leave families very vulnerable. Parents that have lived through crisis situations have reported how concerned they are about their children’s wellbeing.