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Switchboard

Switchboard is a one-stop resource hub for refugee service providers in the United States. With the support of the Office of Refugee Resettlement (ORR), we offer tools and materials, learning opportunities, research, and technical assistance on resettlement-related topics. From employment, education, and health, to monitoring and evaluation, Switchboard’s focus areas reflect real-world needs.
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Case Management

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No subtopic applicable for this resource.

Supporting Clients and Staff Affected by the Crisis in Afghanistan

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Many refugee service providers are asking how to best support clients from Afghanistan during this time of crisis. This blog post includes a few tips that may be helpful to program staff and leaders as they seek to care for clients and staff affected by the situation in Afghanistan.

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Community Engagement, Monitoring and Evaluation

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Using Data and Evidence

How States and Other Refugee Service Providers are Using Infographics to Engage Communities

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Wondering whether your program data has potential for community engagement? Unsure of how statistics can capture an audience’s interest? A recent Switchboard blog post provided suggestions for using data to tell a story, and today we’re diving deeper into one interesting method: infographics.

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TOPIC:

Monitoring and Evaluation

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Project Design and M&E Planning

When’s that Report Due Again? How to Develop a Monitoring and Evaluation Workplan

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Have you been thinking about strengthening your monitoring and evaluation (M&E) processes? It can be challenging to plan out who on your team will be involved in collecting, entering, quality-checking, analyzing, and reporting on your program data, not to mention using the data to make program decisions! M&E plans are intended to guide monitoring and […]

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Child and Family Services, Safety

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On World Day against Trafficking, a Resource List of Anti-Trafficking Resources

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Did you know that July 30th is World Day against Trafficking in Persons?  The United Nations Office on Drugs and Crime chose “responding to the trafficking of children and young people” and “highlighting the importance of government action,” as the focus areas of 2019’s World Day. To mark this day, Switchboard is highlighting anti-trafficking resources […]

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