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This blog post, produced by Switchboard with assistance from the Consumer Financial Protection Bureau (CFPB), describes how service providers can help clients prevent and report fraud, identifies common scams that often affect refugees and newcomers, and shares resources to build newcomers’ financial literacy. This blog post accompanies Switchboard’s information guide Reporting Scams and Fraud to […]

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During the holy month of Ramadan, many Muslims fast—that is, refrain from eating or drinking—from sunrise until sundown. This year, Ramadan occurs from March 11 to April 10, 2024.  But many newly arrived Muslims are still learning to navigate the food resources available to them, and some are living in temporary accommodation with limited cooking appliances, […]

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A refugee’s resettlement journey involves not only acclimating to a new environment, but also learning the intricacies of a new financial system often vastly different from that of their home country. Navigating personal finance is thus a challenging task for many newcomers. Gaining a thorough understanding of the U.S. financial system empowers newcomers with the […]

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While most case managers know that proper documentation is crucial for maintaining ethical standards and program compliance, it can often feel burdensome and overwhelming. Case managers experiencing this overwhelm may look for ways to make paperwork more efficient and meaningful. This blog post explores ways to streamline processes so that documentation supports, rather than hinders, […]

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Refugee and newcomer families are often confronted with the daunting challenge of integrating into a new society while seeking gainful employment. This can be especially challenging for newcomers who are caregivers to young children. Service providers should familiarize themselves with high-quality child care resources to help caregivers integrate into their new communities and, crucially, enter […]

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The inaugural Refugee Resettlement Research Symposium took place from August 22–24, 2023. From three days of rich discussion, attendees gained perspectives from across sectors, examined policies and programs, and emerged with a renewed commitment to collaboration. Bringing together practitioners, researchers, community members, and government staff, the event was a space to reimagine and revitalize resettlement […]

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Navigating the U.S. health care system can be challenging. In this post, we share ideas about how service providers can help prepare newcomer clients for their initial medical appointments.   What do clients need to know? Prior to their initial medical appointments, service providers should review with clients how the U.S. health care system works and […]

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Refugees and newcomers are survivors of violence, persecution, and other complex situations that arise before and during resettlement. After long and dangerous migration journeys, many newcomers believe they are finally safe when they arrive in their new communities. However, life in the U.S. is not always free from peril and discrimination. Refugee and newcomer clients […]

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Refugees and newcomers are survivors of violence, persecution, and other complex situations that arise before and during resettlement. Refugee and newcomer clients may, at times, be exposed to sexual and gender-based violence. This blog post shares service provider resources on these topics, which can be used for adult and youth clients. For resources on protection […]

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It can be difficult for service providers and communities to locate healthcare providers who are trained in refugee and immigrant health best practices. In addition, the U.S. resettlement landscape is changing with the expansion of different categories such as parolees. Finding healthcare providers who understand these varied communities’ unique health needs, who work with interpreters, […]