Hosted on May 20th, 2026, the training was delivered by Krysti Nellermoe, Senior Program Officer for Emerging Technologies and Digital Literacy, Switchboard; Campeon Ramirez, Program Coordinator for Emerging Technologies, Switchboard; and Sierra Arlidge, Independent Living Program Supervisor at Lutheran Community Services Northwest.
Roundtable Overview
Do you find yourself explaining the same processes to clients over and over again, like how to ride the bus, visit a doctor, or install a car seat? You’re not alone! But what if there were a smarter, more efficient way to deliver this essential information? This recorded webinar will show you how multimedia tools like mobile video tutorials, 360° videos, and immersive virtual reality can help you save time, expand your reach, and focus on the cases that need you most. You will learn how to choose the right media format for your program, staff capacity, and budget. Hear directly from service providers already using these tools successfully, and walk away with practical ideas you can put into action right away.
What I Will Learn
After watching this webinar recording, you will be able to:
- Assess your readiness to create multimedia content by considering staff capacity and budget constraints
- Select the best media format, aligned to your program context and goals, using a systematic decision-making framework
- Identify next steps, key resources, and rough timelines to begin implementing your chosen media format to meet clients’ needs
Who Will Benefit?
- Experienced direct service providers curious about integrating technology into services with newcomers
- Managers interested in enabling their teams to work more efficiently
