What will this roundtable cover?
Feeling overwhelmed by the challenges of refugee service work? Staying up to date with best practices and finding practical support can be tough—but it doesn’t have to be. Join us for this roundtable to discover Switchboard, the one-stop resource hub for refugee service providers across the United States. We’ll walk you through key Switchboard offerings designed to support staff who are experiencing transitions, staff care needs, and self-care needs. We’ll also explore resources from Switchboard and Settle In, a newcomer-facing platform that provides multilingual information services and two-way messaging to answer common questions about life in the U.S., allowing local case managers more time and capacity to focus on more intensive client cases. You’ll leave this roundtable knowing exactly how to access these Switchboard and Settle In resources and even how to submit a technical assistance (TA) request for personalized support so you can tackle your toughest challenges with confidence.
Is this roundtable for me?
Are you a service provider working with ORR-eligible populations in the United States? Join us to hear straight from our staff how Switchboard’s key offerings can help you enhance your services for newcomers. Don’t miss this opportunity to explore several ways Switchboard can support you in developing your skills and making a greater impact in your community!
Why should I participate?
After participating in this 60-minute session, you will be able to:
- Explain how Switchboard’s resources empower and enhance capacity for our intended audience: you—newcomer service providers!
- Apply five exciting Switchboard offerings supporting transitions, staff care, and self-care
- Submit a TA request for Switchboard’s support on a problem of practice you’re struggling with
