Resource Topic: Identity & Inclusive Services

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​​Understanding Haiti and the Journeys of Haitian Migrants” provides information about recent Haitian history, current country conditions, displacement challenges, and the experiences of Haitian nationals in the United States and other parts of the Americas. It aims to help U.S. resettlement agencies (RAs), local affiliates, service providers, and practitioners better understand and support Haitian ​​migrants, […]

This backgrounder provides information about recent Cuban history, current country conditions, displacement challenges, and the experiences of Cuban nationals in the United States and other parts of the Americas. It aims to help U.S. resettlement agencies (RAS), local affiliates, service providers, and practitioners better understand and support Cuban migrants, newcomers, and refugees in the United […]

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This blog post is based on research conducted by Lillie Hinkle, formerly Associate Policy Analyst at the Migration Policy Institute (MPI), to address the importance of meaningfully including lived experience in quarterly consultations. The findings and recommendations draw on insights shared in interviews with resettlement leaders who have lived experience of forced displacement and resettlement. […]

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This blog post offers practical guidance on supporting Ukrainian newcomers in accessing culturally appropriate food in the United States. It covers topics such as familiar foods, grocery shopping, and finding ingredients for traditional Ukrainian dishes. You will gain an understanding of how to assist Ukrainian newcomers in maintaining their culinary traditions while adapting to their […]

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This blog post offers practical guidance on supporting Haitian newcomers in accessing culturally appropriate food in the United States. It covers topics such as familiar foods, grocery shopping, and finding ingredients for traditional Haitian dishes. You will gain an understanding of how to assist Haitian newcomers in maintaining their culinary traditions while adapting to their […]

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Switchboard’s latest self-paced eLearning course, Understanding Identities in Refugee Service Provision, is an innovative course that explores self-reflection and cultural humility in refugee and newcomer services to foster an ongoing commitment to learning about diverse identities and cultures. To give you a taste of what’s in store, we’ve invited Madina Masumi and Maya Wahrman to […]

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This online self-directed course is designed for anyone working in refugee service provision, including staff who directly serve newcomers and their supervisors. The course is useful in improving your work with refugee and newcomer clients. This course encourages all service providers, regardless of experience, to reflect on how their identity shapes their service provision and […]

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This blog post reviews some common support needs of transgender and gender non-conforming (TGNC) newcomers and discusses how you can be an affirming provider. It addresses client needs related to health, welcoming, and social services, and provides detailed information on legal concerns. This blog was informed by the experiences and contributions of Ari M. K. […]

This blog post from Oasis Legal Services addresses key legal concerns for LGBTQ+ newcomers. It covers topics such as confidentiality, document updates, and referral strategies to help service providers better support LGBTQ+ clients.  Navigating a new country can be challenging for anyone, but for LGBTQ+ newcomers, the journey often comes with unique complexities. As service […]

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This blog post is a complement to the June 25, 2024 webinar entitled “Creating Inclusive Spaces for LGBTQ+ Community in Newcomer Services.” It expands the content of the webinar and offers a deep dive into promoting feelings of welcoming and belonging; cultivating intersectional and trauma-informed practices; and building partnership and organizational capacity to serve LGTBQ+ […]