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This blog post is Part 1 of our two-part series on workplace rights for newcomers. In this post, we debunk some common employment-related myths about newcomers and underscore accurate facts. For example, it’s a fact that newcomers can begin working while waiting for their Social Security number; newcomers can choose which valid documents to present…

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This blog post is Part 2 of our two-part series on workplace rights for newcomers. If you haven’t read Part 1: Debunking Common Misconceptions, we recommend starting there for important background information that will strengthen your advocacy efforts. This post offers practical tools to help you support newcomer clients in overcoming common workplace challenges. You’ll learn…

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This blog highlights early childhood education (ECE) as a promising career pathway for newcomers, detailing various roles from child care providers to program directors along with their education requirements. It outlines opportunities to gain practical experience through internships and offers strategies for career advancement through leadership development, certifications, and professional networking. Service providers will find…

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Newcomers who develop digital skills find employment faster and achieve economic self-sufficiency sooner. By investing in digital literacy training, resettlement agencies can help newcomers build confidence and create meaningful connections as they transition from initial support to full workforce participation. Many local resettlement agencies have requested guidance on offering a robust digital literacy (DL) curriculum to…

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This blog offers practical strategies to advocate for wage increases on behalf of newcomer clients facing cost-of-living challenges. It offers concrete approaches for both direct advocacy with employers and for preparing clients to advocate for themselves. The blog also discusses common challenges and legal considerations that could arise.  Understanding the Wage Challenge The rising cost…

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As measles outbreaks continue to emerge across the United States, service providers working with newcomer populations need accurate information and culturally appropriate resources. Understanding measles transmission, recognizing symptoms, and knowing vaccination recommendations are essential for protecting vulnerable communities. This blog post provides guidance and resources for service providers on measles—a highly contagious viral illness currently…

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Effective resource maps transform scattered information into accessible, actionable knowledge. They highlight appropriate services, reveal gaps in existing networks, and foster collaboration between organizations. For newcomer communities, these tools can be the difference between isolation and community, between barriers and opportunities. This blog explores six innovative mapping projects that are changing how communities connect with…

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Artificial Intelligence (AI) is rapidly transforming humanitarian aid and resettlement services. In this blog post, two experts in the field—Kimberly Mays, a Senior Program Officer for Digital Communications at Switchboard, and Kristy Crabtree, who works in digital innovation within the International Rescue Committee (IRC)’s Violence Prevention and Response Unit—shed light on AI’s potential in resettlement…

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Are you seeking materials in Haitian Creole to support clients you serve? Based on requests from providers, this blog post compiles Haitian Creole language resources to help service providers and clients navigate three crucial areas: personal safety, workplace rights, and health care access. Most resources listed below are available in additional newcomer languages as well.…

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The Switchboard Confluence event this fall brought together technology innovators and refugee resettlement professionals to reimagine newcomer support through emerging technologies. This blog post recaps some of the Confluence’s highlights—exploring how ethical tech integration, from artificial intelligence (AI) storytelling initiatives to virtual case management solutions, is transforming refugee services. This blog also includes video links…