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This blog post is based on research conducted by Lillie Hinkle, formerly Associate Policy Analyst at the Migration Policy Institute (MPI), to address the importance of meaningfully including lived experience in quarterly consultations. The findings and recommendations draw on insights shared in interviews with resettlement leaders who have lived experience of forced displacement and resettlement. […]

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This blog post offers practical guidance on supporting Ukrainian newcomers in accessing culturally appropriate food in the United States. It covers topics such as familiar foods, grocery shopping, and finding ingredients for traditional Ukrainian dishes. You will gain an understanding of how to assist Ukrainian newcomers in maintaining their culinary traditions while adapting to their […]

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Recruiting foster parents for unaccompanied refugee minors (URMs) can be a daunting task, especially when it comes to finding homes for teenagers. While many potential foster parents express a desire to foster, common apprehensions about welcoming teens into their homes may deter them from pursuing licensure. Hesitancy to foster teenagers is often due to a […]

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In today’s polarized climate, refugee service providers play a crucial role in supporting newcomer clients who may feel vulnerable to intensified public rhetoric around immigration and cultural integration. While election seasons often heighten this discourse, other events—such as policy changes, prominent news stories involving refugees, or global crises that drive migration—can also amplify discussions that […]

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Switchboard’s latest self-paced eLearning course, Understanding Identities in Refugee Service Provision, is an innovative course that explores self-reflection and cultural humility in refugee and newcomer services to foster an ongoing commitment to learning about diverse identities and cultures. To give you a taste of what’s in store, we’ve invited Madina Masumi and Maya Wahrman to […]

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Switchboard was an integral partner in the 2024 North American Refugee Health Conference (NARHC), which took place this August in Minneapolis, Minnesota, often called the “birthplace” of refugee health. The NARHC highlighted the importance of including voices with lived refugee experience; recognized refugee health as a global continuum; and emphasized cross-sector collaboration and international best […]

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This blog by Switchboard’s partner, Refugee Housing Solutions, introduces the Housing Hub & Directory, a new online platform designed to support housing initiatives for newcomers across the U.S. This resource aims to connect resettlement agencies and other providers and individuals supporting ORR-eligible populations with vital housing information and services. The blog emphasizes the crucial role […]

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The Importance of Institutional Knowledge Refugee resettlement organizations navigate a rapidly changing landscape shaped by humanitarian crises, shifting policies, and evolving client needs. While this creates dynamic work, it can lead to burnout and turnover, which challenges operational consistency and clarity. According to research conducted by Panopto and McKinsey, employees spend approximately 20% of their […]

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This blog post is part of a series dedicated to supporting newcomer populations with specific industry aspirations. Check out Switchboard’s blog post on Supporting Job Seekers with Backgrounds in Aviation to learn how service providers can recertify foreign-trained professionals as pilots or in adjacent aviation careers.  The Appeal of Engineering in the U.S. Engineering jobs […]

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For providers to deliver the best possible services to newcomers, they must be able to measure the success of past and ongoing projects—with a basis in concrete, rigorous data. This blog post, written by Switchboard’s Monitoring and Evaluation (M&E) team, will introduce you to some best practices for measuring success: developing a theory of change, […]