Switchboard’s free online self-paced course, Introduction to Strengths-Based Services, introduces a strengths-based approach to services that recognizes clients as capable, resourceful, and resilient.
You will learn how to incorporate these principles into your work to empower clients to achieve their goals as they build a life in the United States.
Course Objectives
After completing this course, you will be able to:
- Describe a strengths-based approach to service delivery and how it benefits you and your clients
- Apply strengths-based strategies during client meetings to empower clients and foster collaboration
- Identify client strengths and community resources to help clients overcome challenges and achieve their goals
Who Is the Course for?
This course is designed for social workers and other professionals who provide services to newcomers, including:
- Newcomer service providers
- Caseworkers and case managers
- Employment specialists
Approximate time to complete: 60 mins





