Creating High-Quality Case Management Documentation​

Earn your ASWB ACE-approved certificate worth 1.25 continuing education (CE) credits for completion of the free Switchboard webinar, Creating High-Quality Case Management Documentation.

Writing case notes is an essential part of every case manager’s responsibilities, but creating them can be a time-consuming aspect of this very demanding profession. This webinar will cover the fundamentals of case notes, service plans, and other types of case management documentation. Participants will gain context for the importance of documentation throughout the case management cycle, learn the essential elements of a typical case file, and acquire tools and techniques for efficiently writing high-quality case notes. 

Objectives:  

After participating in this event, you will be able to:  

  • Explain the importance of documentation within the case management cycle 
  • Describe different elements of a case file—including case notes, service plans, and critical incident reports—that adhere to most program guidelines 
  • Apply new tools and techniques to improve the quality and efficiency of case management documentation 

Who Is This Course For? 

Social workers, including:  

  • Direct service staff
  • Supervisors
  • Volunteers, community support groups, and other individuals who create case management documentation 

This is an ASWB ACE-approved course worth 1.25 continuing education (CE) units. 

This is a recorded asynchronous distance learning course with one asynchronous session hosted on Thinkific. Registration is free. Registration deadline is ongoing. For ADA accommodations, please contact switchboard@rescue.org, attn: Tigest Coleman. All learners are required to have a computer system and internet connection.

Switchboard course graphic for “Creating High-Quality Case Management Documentation,” featuring a person typing on a laptop, colorful geometric shapes, and an ASWB ACE accreditation banner.

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