Adult immigrants bring rich experiences to the English as a Second Language (ESL) literacy classroom, and these experiences, which are often fraught with emotion, can influence how they participate in the learning process. In community-based classrooms, where teachers typically have the flexibility to create their own curriculum, there are many opportunities to develop innovative ways to harness students’ emotions and promote student participation. One adult ESL literacy class, offered through an organization on the Lower East Side of Manhattan, takes an approach that offers students a variety of leadership roles. Findings from this study show that a teacher’s consistent encouragement of students permeated throughout the classroom; when a student took on a leadership role, she, too, became an encouraging force, not only because of the mentoring she received, but also as the result of complicated experiences beyond the classroom context.
The management of volunteers – What can human resources do? A review and research agenda
There is an increasing interest from scholars and practitioners in understanding how non-profit organizations can design and implement human resources (HR) practices to enhance desirable volunteer attitudes and behaviors. This paper presents a comprehensive overview of existing studies on the relationship between HR practices and volunteering outcomes. We use the ability-motivation-opportunity model as a guiding…