Delivering Virtual Services with Limited Resources
This panel considers how fundamental ideas of “service delivery” in resettlement may be reshaped to meet the demands and opportunities of the moment. It explores promising models and prototypes for virtual case management in various formats and actionable ways you can integrate these models in the work you do.
This panel is a part of Switchboard’s 2025 Confluence, which shares practical tools, techniques, and examples of how ethical and affordable technologies can address current resettlement challenges, with an emphasis on reaching and serving clients who are not located in proximity to services and resources. This event engages service providers and partners looking to leverage technology—from everyday tools like smartphones and apps to emerging technologies like artificial intelligence (AI) and virtual reality (VR)— to address the challenges of the current moment. Via interactive workshops, panel discussions, and demonstrations, the event will focus on technology’s potential to reach more clients, and achieve stronger outcomes, despite constraints.
🔵Our Award-Winning Project – Co-Creating Virtual Reality Videos To Support Newcomer Youth:
🔵 Learn about using virtual reality in resettlement with 360 videos
https://learning.switchboardta.org/collections/VR-360-videos
🔵 View Switchboard’s Digital Literacy and Emerging Tech Resources
https://www.switchboardta.org/resources/?_topic=digital-literacy
🔵 Submit a Technical Assistance Request
https://www.switchboardta.org/technical-assistance/