Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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Why Trauma-Informed Surveys Matter—and How to Create Them
Collecting high-quality data is essential in refugee service work, whether for client needs assessments, program evaluations, or organizational learning. But sometimes even well-intentioned surveys can unintentionally create stress, reduce trust, or compromise the accuracy of the data collected. Switchboard’s Trauma-Informed Survey Toolkit (TIST) was developed to help service providers design surveys that are safe, respectful,…
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Many parts of the U.S. are currently experiencing winter conditions including snow, ice, and extremely cold temperatures. Newcomers may not be familiar with cold weather environments or proper safety methods. This post details resources and considerations for vehicle and transportation safety in winter that service providers can share with clients. This is part two of…
- Society of Refugee Healthcare Providers
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Many parts of the U.S. are currently experiencing winter conditions including snow, ice, and extremely cold temperatures. Service providers should ensure that newcomer clients understand the necessary steps to prepare for extreme winter weather and have adequate resources for coping with winter storms and hazards. Many clients have never experienced cold winter environments and may…
- Society of Refugee Healthcare Providers
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While most case managers know that proper documentation is crucial for maintaining ethical standards and program compliance, it can often feel burdensome and overwhelming. Case managers experiencing this overwhelm may look for ways to make paperwork more efficient and meaningful. This blog post explores ways to streamline processes so that documentation supports, rather than hinders,…
- Switchboard
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As providers for their community, ethnic community-based organizations (ECBOs) take on a variety of important roles—all of which require adequate funding. Without proper funding, ECBOs would be unable to pay for programs and activities for their communities, training for their staff and volunteers, and basic business expenses. Many ECBOs first turn to grants provided by…
- Karen Organization of San Diego
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Service providers are crucial in helping newcomers understand and navigate their new environment. This role includes providing critical health information to keep clients and their families safe. This blog post from the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM) provides guidance and resources for service providers on influenza (flu), respiratory syncytial virus (RSV),…
- NRC-RIM
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Resume building is a vital part of offering effective employment services. When newcomer clients have never worked outside the home or have only held informal jobs, service providers may feel uncertain about how to fill the traditional sections of resumes. However, in nearly every case, these newcomers have relied on a particular set of proficiencies…
- Lauren Bowden
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