Introduction to Strengths-Based Services

Switchboard’s free online self-paced course, Introduction to Strengths-Based Services, introduces a strengths-based approach to services that recognizes clients as capable, resourceful, and resilient.

You will learn how to incorporate these principles into your work to empower clients to achieve their goals as they build a life in the United States.

Course Objectives

After completing this course, you will be able to: 

  • Describe a strengths-based approach to service delivery and how it benefits you and your clients
  • Apply strengths-based strategies during client meetings to empower clients and foster collaboration
  • Identify client strengths and community resources to help clients overcome challenges and achieve their goals

Who Is the Course for?

This course is designed for social workers and other professionals who provide services to newcomers, including:

  • Newcomer service providers
  • Caseworkers and case managers
  • Employment specialists

Approximate time to complete: 60 mins

This is an ASWB ACE-approved course worth 1 continuing education (CE) unit.

This is an independent, asynchronous, pre-recorded course that learners will navigate via Thinkific course player.Registration is free and ongoing. For ADA accommodations, please contact switchboard@rescue.org, attn: Tigest Coleman. All learners are required to have a computer system and an internet connection sufficient to play online course videos.
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