Category: Switchboard

  Every year, Switchboard receives an abundance of questions from case managers about how to balance caseloads, paperwork requirements, and other challenging aspects of case management, such as setting boundaries with clients and creating self-care regimens. This webinar will provide guidance on some of our most frequently asked questions on these topics. While there are…

Switchboard is pleased to announce an upcoming webinar open to all refugee service providers, whether working at state agencies, resettlement agencies or affiliates, or other organizations. Please circulate this announcement widely among your colleagues! Webinar Overview Many refugee service providers are mandated reporters—they’re required to report when they know or reasonably believe that a child…

Wednesday, September 17, 2:00 – 3:15 PM ETWednesday, October 15, 2:00 – 3:15 PM ETWednesday, November 5, 2:00 – 3:15 PM ET Switchboard is pleased to announce an upcoming three-part virtual roundtable series open to all refugee service providers, whether working at state agencies, resettlement agencies or affiliates, or other organizations. This series will explore…

Many mental health screening tools are designed and tested with Western patients and clients in mind, and do not take into consideration how mental health problems present or are perceived within varying cultural contexts and communities. To provide truly effective mental health care and service referrals, screening must be conducted with attentiveness to these individual…

Job seekers with limited English proficiency (LEP), including those eligible for ORR services, often encounter systemic barriers to accessing meaningful employment. Challenges such as language ability, limited transportation options, and the absence of professional networks can make the job search especially difficult. Strategic partnerships with local employers play a critical role in expanding access to…

Switchboard is pleased to announce an upcoming webinar, back by popular demand, open to all refugee service providers, whether working at state agencies, resettlement agencies or affiliates, or other organizations. Please circulate this announcement widely among your colleagues! Across the U.S., many refugee service providers and community organizations are working hard to connect newcomers with…

Learning objectives for this Center of Excellence in Newcomer Health webinar: Illustrate the intersection of migration, culture, and nutrition. Describe screening for growth parameters and micronutrient deficiencies. Compose approaches to treating growth faltering and micronutrient deficiencies. Practice how to approach conversations about nutrition with newcomer families. You can join the webinar from any device, whether…

Significant practice gaps exist in the evaluation and treatment of PTSD among Survivors of Torture (SOT). Many clinicians lack adequate training and supervision in trauma-focused, evidence-based therapies – such as Prolonged Exposure, Cognitive Processing Therapy, and EMDR – particularly when these treatments must be adapted for highly traumatized populations of varied origins. There remains a…

 What will this webinar cover?  ​​Are you looking for practical ways to improve outcomes for newcomers—without spending hours sifting through the research to find what works? When serving newcomers, practitioners often do not have the time or resources to find relevant evidence-based interventions aimed at improving client outcomes. To help bridge this gap, Switchboard offers…