Solutions in Community Resource Mapping

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In this session, providers in the field share examples of how technology can be used to help newcomers navigate, access, and contribute to available resources in their community. Switchboard showcases its virtual community resource mapping and referral initiative Switchboard Community Support Line as an example of an existing, national-level resource that providers can access immediately.

This session is a part of Switchboard’s 2025 Confluence, which shares practical tools, techniques, and examples of how ethical and affordable technologies can address current resettlement challenges, with an emphasis on reaching and serving clients who are not located in proximity to services and resources. This event engages service providers and partners looking to leverage technology—from everyday tools like smartphones and apps to emerging technologies like artificial intelligence (AI) and virtual reality (VR)— to address the challenges of the current moment. Via interactive workshops, panel discussions, and demonstrations, the event will focus on technology’s potential to reach more clients, and achieve stronger outcomes, despite constraints.

🔵Our Award-Winning Project – Co-Creating Virtual Reality Videos To Support Newcomer Youth:

https://www.anthemawards.com/winners/list/entry/#!humanitarian-action-services/innovation/co-creating-virtual-reality-videos-to-support-newcomer-youth/1976/-1/535087

🔵 Learn about using virtual reality in resettlement with 360 videos

https://learning.switchboardta.org/collections/VR-360-videos

🔵 View Switchboard’s Digital Literacy and Emerging Tech Resources
https://www.switchboardta.org/resources/?_topic=digital-literacy

🔵 Submit a Technical Assistance Request

https://www.switchboardta.org/technical-assistance/

Date

Jun 23 2025

Time

11:15 am - 12:15 am

Organizer

Switchboard
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