Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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2025 Changes to the Naturalization Civics Test: What Service Providers Need to Know
On September 18, 2025, U.S. Citizenship and Immigration Services (USCIS) published a Federal Register Notice announcing implementation of the 2025 Naturalization Civics Test. Starting on October 20, 2025, the test will consist of 20 questions chosen from a pool of 128 rather than 10 questions from a pool of 100 in the 2008 version. Passing…
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Wondering how you can help prepare newcomers for emergencies? Take a proactive approach! Newcomers should be familiar with local emergency protocols and available resources. Provide guidance about potential risks, share videos and tips on preparedness, and inform newcomers about how to access available support before, during, and after emergencies. You may also assist clients in…
- Society of Refugee Healthcare Providers
Wondering how you can help prepare newcomers for emergencies? Take a proactive approach! Newcomers should be familiar with local emergency protocols and available resources. Provide guidance about potential risks, share videos and tips on preparedness, and inform newcomers about how to access available support before, during, and after emergencies. You may also assist clients in…
- Society of Refugee Healthcare Providers
Artificial Intelligence (AI) is rapidly transforming humanitarian aid and resettlement services. In this blog post, two experts in the field—Kimberly Mays, a Senior Program Officer for Digital Communications at Switchboard, and Kristy Crabtree, who works in digital innovation within the International Rescue Committee (IRC)’s Violence Prevention and Response Unit—shed light on AI’s potential in resettlement…
- Switchboard
This World Education Services blog post guides resettlement providers on supporting ORR-eligible newcomers’ career development. It emphasizes early discussion of clients’ educational backgrounds, offering strategies to understand skills, build support plans, and navigate credential evaluation. The post further provides practical tips for inquiring about international education, as well as using career tools and setting realistic…
- World Education Services (WES)
Are you seeking materials in Haitian Creole to support clients you serve? Based on requests from providers, this blog post compiles Haitian Creole language resources to help service providers and clients navigate three crucial areas: personal safety, workplace rights, and health care access. Most resources listed below are available in additional newcomer languages as well.…
- Switchboard
The Switchboard Confluence event this fall brought together technology innovators and refugee resettlement professionals to reimagine newcomer support through emerging technologies. This blog post recaps some of the Confluence’s highlights—exploring how ethical tech integration, from artificial intelligence (AI) storytelling initiatives to virtual case management solutions, is transforming refugee services. This blog also includes video links…
- Switchboard