Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
FEATURED BLOG

2025 Changes to the Naturalization Civics Test: What Service Providers Need to Know
On September 18, 2025, U.S. Citizenship and Immigration Services (USCIS) published a Federal Register Notice announcing implementation of the 2025 Naturalization Civics Test. Starting on October 20, 2025, the test will consist of 20 questions chosen from a pool of 128 rather than 10 questions from a pool of 100 in the 2008 version. Passing…
Refine Search
As Afghan newcomers begin to find their footing here in the United States, many will explore options for postsecondary and career and technical education. Accessing Title IV, Federal student aid through the U.S. Department of Education can offer critical assistance in financing these goals and aspirations. The Dear Colleague letter released by the U.S. Department…
- Lindsay Dusard
For newcomer families to succeed in the U.S., it is critical to look beyond economic self-sufficiency to other elements of family wellbeing. In October 2021, the Office of Refugee Resettlement (ORR) issued new Family Self-Sufficiency Plan requirements for those receiving employment-related Refugee Support Services (RSS). This new guidance requires, a “whole-family approach” to addressing barriers…
- Jaime Costigan
As employment staff across the resettlement network know, clients with professional backgrounds bring to their job searchin-demand talent, perspective, and commitment, but face unique barriers to attaining quality, professional-level employment. Clients are often ‘starting over’ in a complex workforce that does not always recognize their credentials or transferrable skills. This “brain waste” is not a…
- Emily Hackerson
With Women’s Health Month in May and Men’s Health Month in June, now is a great time to share parenthood resources from the National Resource Center for Refugees, Immigrants, and Migrants (NRC-RIM). Debunking myths—including those related to fertility, pregnancy, and parenthood—and encouraging vaccinations and booster shots are key to protecting RIM communities from severe illness…
- NRC-RIM
Are you working to design a new project or refine the design of an existing program? Switchboard’s Resource Library hosts a variety of project design resources to help guide you through the process. Strong project design starts with sound logic. Theories of change and logical frameworks (logframes) can both be considered types of logic models. A…
- Switchboard
Monitoring and evaluation (M&E) is key to strong program design and delivery, both so service providers can track and improve their work and so funders can receive needed reports. But due to capacity issues, financial and time constraints, or the absence of clear processes, there are many reasons why M&E may sometimes be sidelined, infrequently…
- Farah El Hassan