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Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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Switchboard is committed to sharing stories of lived experiences with service providers across the U.S. Today, Switchboard is sharing the anonymous story of an Afghan American Social Worker who arrived in the United States as an Unaccompanied Refugee Minor. Experiences in the U.S. Foster Care System At the early age of 14, I was forced […]
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- Rob Callus
In early 2022, President Biden announced that the United States would welcome 100,000 Ukrainian newcomers and others affected by the Russian invasion that took place in February. The resettlement network is working to support Ukrainians by providing available benefits and services, including those funded by the Office of Refugee Resettlement (ORR). This blog post, created […]
- Switchboard
Imprinted Memories, September 1987 The strong smell of freshly sharpened pencils and lemon scented floors dominates as I cling to my father’s hand and hesitantly walk down a long hallway to my kindergarten class on the first day of school. When we arrive at the door, I hastily sit on his feet in a desperate […]
- Madina Masumi
American Job Centers (AJCs) are a key component of the public workforce system. They provide a critical set of resources to jobseekers looking for employment or career growth. ORR-eligible populations often qualify as a priority service population in Workforce Innovation and Opportunity Act (WIOA) programs. Individuals enrolled in these programs may be able to access […]
- Lauren Bowden
Quality assurance is a program management system focused on ensuring staff meet employment program guidelines efficiently. Successful quality assurance (QA) improves program outcomes without increasing burdens on staff. However, when faced with the many competing priorities of managing an employment program, implementing QA strategies can feel daunting. Below are six tips for strengthening quality assurance […]
- Kiera McCarthy