Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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Why Trauma-Informed Surveys Matter—and How to Create Them
Collecting high-quality data is essential in refugee service work, whether for client needs assessments, program evaluations, or organizational learning. But sometimes even well-intentioned surveys can unintentionally create stress, reduce trust, or compromise the accuracy of the data collected. Switchboard’s Trauma-Informed Survey Toolkit (TIST) was developed to help service providers design surveys that are safe, respectful,…
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Do you support refugees and newcomers with affordable housing services? This blog post is for you! Switchboard has partnered with Refugee Housing Solutions to share training and promising practices related to housing solutions for newcomers. Today, we’re spotlighting the innovative housing work of World Learning Inc., a global nonprofit and accredited academic institution with a…
- Yasmine Noubani
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Switchboard is committed to sharing stories of lived experiences with service providers across the U.S. Today, Switchboard is sharing the anonymous story of an Afghan American Social Worker who arrived in the United States as an Unaccompanied Refugee Minor. Experiences in the U.S. Foster Care System At the early age of 14, I was forced…
- Switchboard
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- Rob Callus
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In early 2022, President Biden announced that the United States would welcome 100,000 Ukrainian newcomers and others affected by the Russian invasion that took place in February. The resettlement network is working to support Ukrainians by providing available benefits and services, including those funded by the Office of Refugee Resettlement (ORR). This blog post, created…
- Switchboard
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Imprinted Memories, September 1987 The strong smell of freshly sharpened pencils and lemon scented floors dominates as I cling to my father’s hand and hesitantly walk down a long hallway to my kindergarten class on the first day of school. When we arrive at the door, I hastily sit on his feet in a desperate…
- Madina Masumi
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American Job Centers (AJCs) are a key component of the public workforce system. They provide a critical set of resources to jobseekers looking for employment or career growth. ORR-eligible populations often qualify as a priority service population in Workforce Innovation and Opportunity Act (WIOA) programs. Individuals enrolled in these programs may be able to access…
- Lauren Bowden
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