This study is based in a mid-size city in New York State, where the immigrant and refugee population is steadily growing as a result of the U.S. federal resettlement program and secondary migration. These transformations pose challenges to service providers. Women of immigrant and refugee status who experience domestic violence constitute a particularly vulnerable, yet underserved population. This study is based on 25 in-depth interviews with program users and service providers within organizations that serve domestic violence survivors. It examines service needs and paths to help-seeking among these women through an intersectional and trauma-informed lens. Recommendations to improve service delivery and policies for this population are discussed.
The management of volunteers – What can human resources do? A review and research agenda
There is an increasing interest from scholars and practitioners in understanding how non-profit organizations can design and implement human resources (HR) practices to enhance desirable volunteer attitudes and behaviors. This paper presents a comprehensive overview of existing studies on the relationship between HR practices and volunteering outcomes. We use the ability-motivation-opportunity model as a guiding…