Improving Data Quality in Case Management Programs

In refugee resettlement, we often collect a lot of data to report on and learn about our programming. This is often a team effort, especially when it comes to collecting and entering data on case management programming. Quality data is key to a smooth reporting process and supports internal learning, so this guide includes tips and strategies for improving data quality from the start. The accompanying case study puts some of this guidance into practice. You’ll learn how a fictional caseworker used automatically updating graphs (also called dashboards) in Microsoft Excel to better monitor his program data.