This paper is intended as a primer on the drivers influencing public attitudes towards refugees and migrants, and what they mean for organisations working on refugee and migration issues. This paper canvasses this large literature base to draw out commonalities and highlight potential entry points. Findings show that engaging effectively with public attitudes towards refugees and migrants requires understanding the real world concerns, emotions and values around which attitudes are formed. These efforts work best when clearly rooted in national and local contexts, and the nuances of public attitudes within them. Traditional approaches to public engagement, such as ‘myth-busting’, may have exacerbated negativity and are unlikely to resonate beyond those who are already supportive. While evidence remains important in influencing policy debates, strategies must acknowledge its limitations as a persuasive tool. Emotive and value-driven arguments may have more traction than facts and evidence. Successful strategies might highlight the manageability of the situation, while emphasising shared values.
The management of volunteers – What can human resources do? A review and research agenda
There is an increasing interest from scholars and practitioners in understanding how non-profit organizations can design and implement human resources (HR) practices to enhance desirable volunteer attitudes and behaviors. This paper presents a comprehensive overview of existing studies on the relationship between HR practices and volunteering outcomes. We use the ability-motivation-opportunity model as a guiding…