Switchboard Blog

Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.

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Switchboard’s Annual Survey of Refugee Service Providers (ASRSP): Early Insights and Next Steps

The U.S. refugee resettlement system is evolving rapidly. Shifting policies and new technologies are reshaping how services are delivered, often in ways that directly impact both refugees and the service providers who support them. Yet despite their central role, the voices of service providers are rarely captured systematically. Without their perspective, policymakers and program leaders…

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Both service providers and health care providers have the best interests of clients’ health and well-being in mind. However, demanding ​​caseloads and potential ambiguities around roles can hinder collaboration between them. This post will share insights from clinicians and resettlement providers to facilitate coordinated care for refugee and newcomer clients.  Effective communication and collaboration between health…

Internationally trained newcomers—professionals who received their post-secondary education and credentials in another country—bring a wealth of skills, qualifications, and experiences that can greatly benefit our communities and economy. However, they often face unique barriers to resuming their careers in the U.S. In this blog post, written in collaboration with World Education Services, we will use…

This year commemorates the 23rd anniversary of World Refugee Day, observed annually on June 20. It is a pivotal moment to spotlight the challenges faced by millions worldwide who have been displaced due to persecution, conflict, and violence. Through events organized by refugee communities and supporting organizations, we can draw attention to the struggles of…

By leaning on protective factors, schools can help refugee students navigate traumatic stressors and recognize their unique strengths. In this blog, we will highlight five key protective factors school settings can deploy to support refugee students’ academic achievement and well-being.   1. Supportive Connections with Adults and Peers Positive relationships with both adults and peers are…

The Refugee Act established quarterly consultations (QCs) as a required and simple communication channel between state refugee coordinators and local resettlement agencies as part of the foundation for the refugee resettlement program. Over time, these consultations have evolved into dynamic gatherings that shape resettlement strategies—fostering collaboration and problem-solving, and envisioning a brighter future for refugees…

Ethnic community-based organizations (ECBOs) play a vital role in supporting and empowering their communities. However, the pressing needs of their daily operations often limit their capacity to plan for future leadership transitions. As the Karen Organization of San Diego (KOSD) highlights in this blog post, succession planning can be reframed as an opportunity for growth…