Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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2025 Changes to the Naturalization Civics Test: What Service Providers Need to Know
On September 18, 2025, U.S. Citizenship and Immigration Services (USCIS) published a Federal Register Notice announcing implementation of the 2025 Naturalization Civics Test. Starting on October 20, 2025, the test will consist of 20 questions chosen from a pool of 128 rather than 10 questions from a pool of 100 in the 2008 version. Passing…
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Connecting clients with jobs is essential to their self-sufficiency, but it’s not the only way to promote economic security and success. Economic mobility and long-term integration can be improved by establishing broader economic assets such as a credit score, home equity, checking/savings accounts, post-secondary education, retirement savings, and access to tax services. To learn more,…
- Carrie Thiele
Have you been thinking about strengthening your monitoring and evaluation (M&E) processes? It can be challenging to plan out who on your team will be involved in collecting, entering, quality-checking, analyzing, and reporting on your program data, not to mention using the data to make program decisions! M&E plans are intended to guide monitoring and…
- Switchboard
Did you know that July 30th is World Day against Trafficking in Persons? The United Nations Office on Drugs and Crime chose “responding to the trafficking of children and young people” and “highlighting the importance of government action,” as the focus areas of 2019’s World Day. To mark this day, Switchboard is highlighting anti-trafficking resources…
- Switchboard
World Refugee Day may have passed, but now is the time to continue the conversation! Switchboard’s resource library hosts a wide range of community engagement resources, including new materials developed by Switchboard on community resource mapping and leveraging community feedback. If you’d like customized support on community engagement, consider submitting a technical assistance request to…
- Meg Gibbon
Congratulations on becoming the newest member of the employment team! Helping clients obtain employment and advance in their careers is challenging work, but also extremely rewarding. Here are some tips to help you navigate the day-to-day work and succeed in your new role. 1. Introduce Yourself Your manager will introduce you to the coworkers you…
- Saba Imran
As colleagues working across the resettlement community, we all bring a wealth of expertise to our work. But whether we work for states, resettlement agencies or other organizations, it’s not always easy for us to learn from one another. To help meet this need, Switchboard is excited to launch our first interagency community of practice…
- Meg Gibbon