Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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Supporting Newcomer Clients and Staff Through Service Disruptions
This trauma-informed blog post provides practical strategies for service providers supporting forcibly displaced clients through program disruptions, emphasizing safety, transparency, collaboration, and respect for clients’ varied backgrounds and experiences. It outlines specific approaches for managing transitions—from preparing clients in advance to ensuring continuity of care—while acknowledging the emotional toll on both clients and staff. This…
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I recall sitting in my bedroom-turned-home-office in Washington, D.C., last August feeling distraught watching the news coming out of Afghanistan. Like most Afghan-Americans during that time, a sense of helplessness had washed over me. I wished I could do more. At the time, I was working at the International Rescue Committee (IRC) as a Gender…
- Yasmine Arsala
Switchboard, in partnership with Refugee Housing Solutions (RHS), recently published a blog post on Helping Newcomers with the Housing Search. Here, we focus on the housing selection process for newcomers, from walk-through to move-in. This information is relevant for providers serving clients who have recently arrived in the U.S. and have immediate housing needs (such…
- Sophia Martin
Determining whether a potential client is eligible for Office of Refugee Resettlement (ORR)-funded services can sometimes be a challenge. This blog post gathers some key resources for service providers who are new to the work of navigating ORR eligibility requirements and documentation.Federal ResourcesClients with many different immigration statuses are eligible to participate in services from…
- Switchboard
For newcomers adjusting to life in a foreign country, financial insecurity often emerges as one of the most pressing and difficult challenges to overcome. To support successful integration of newcomers and empower them to build financial stability, service providers must equip clients with the necessary knowledge and tools to navigate the financial system here in…
- Lauren Bowden
Newcomers from Afghanistan face many resettlement challenges in the United States. The process of obtaining legal status is an especially difficult hurdle to navigate. Afghans who entered the country under humanitarian parole may only have Temporary Protected Status (TPS) in the United States for two years. After TPS expires, they would lose access to employment,…
- Switchboard
For newcomers to equitably receive the vital integration services they are eligible for, language access is essential. As service providers know, working with a professional in-person or telephonic interpreter from the same cultural and linguistic background as the client is always ideal. But live interpretation is not always possible given the demands of newcomer services.…
- Rob Callus