Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
FEATURED BLOG

Switchboard’s Annual Survey of Refugee Service Providers (ASRSP): Early Insights and Next Steps
The U.S. refugee resettlement system is evolving rapidly. Shifting policies and new technologies are reshaping how services are delivered, often in ways that directly impact both refugees and the service providers who support them. Yet despite their central role, the voices of service providers are rarely captured systematically. Without their perspective, policymakers and program leaders…
Refine Search
Navigating the U.S. health care system can be challenging. In this post, we share ideas about how service providers can help prepare newcomer clients for their initial medical appointments. What do clients need to know? Prior to their initial medical appointments, service providers should review with clients how the U.S. health care system works and…
- Switchboard
Organizations in various fields have service providers who specialize in health case management. In this post, we focus on health case management specifically in the resettlement context. We describe the role of resettlement service providers acting as health case managers, as well as important limitations on their scope. How is health case management different…
- Society of Refugee Healthcare Providers
Refugees and newcomers are survivors of violence, persecution, and other complex situations that arise before and during resettlement. After long and dangerous migration journeys, many newcomers believe they are finally safe when they arrive in their new communities. However, life in the U.S. is not always free from peril and discrimination. Refugee and newcomer clients…
- Switchboard
Refugees and newcomers are survivors of violence, persecution, and other complex situations that arise before and during resettlement. Refugee and newcomer clients may, at times, be exposed to sexual and gender-based violence. This blog post shares service provider resources on these topics, which can be used for adult and youth clients. For resources on protection…
- Switchboard
Amidst rising rental prices, increasing application competition, and a dearth of affordable housing stock, the housing search is difficult. Preconceived notions newcomers may have about the U.S. housing market can further complicate the search for case managers or housing coordinators and the newcomers themselves. Below are a few of the most important facts about housing…
- Refugee Housing Solutions
As we begin our third year of welcoming Afghan newcomers seeking safety in the United States, the legal needs of the community have shifted as the initial parole periods end and more Afghans obtain other statuses. This blog post summarizes some of the major legal needs of the Afghan newcomer community and shares useful services…
- VECINA Legal Aid