Switchboard Blog
Switchboard’s blog posts offer a wide range of insights on the newcomer experience, including practical tips for navigating the resettlement process, resource lists tailored to community needs, case studies about relevant programs, engaging stories of successful integration, and more.
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Why Trauma-Informed Surveys Matter—and How to Create Them
Collecting high-quality data is essential in refugee service work, whether for client needs assessments, program evaluations, or organizational learning. But sometimes even well-intentioned surveys can unintentionally create stress, reduce trust, or compromise the accuracy of the data collected. Switchboard’s Trauma-Informed Survey Toolkit (TIST) was developed to help service providers design surveys that are safe, respectful,…
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Internationally trained newcomers—professionals who received their post-secondary education and credentials in another country—bring a wealth of skills, qualifications, and experiences that can greatly benefit our communities and economy. However, they often face unique barriers to resuming their careers in the U.S. In this blog post, written in collaboration with World Education Services, we will use…
- World Education Services (WES)
This year commemorates the 23rd anniversary of World Refugee Day, observed annually on June 20. It is a pivotal moment to spotlight the challenges faced by millions worldwide who have been displaced due to persecution, conflict, and violence. Through events organized by refugee communities and supporting organizations, we can draw attention to the struggles of…
- Karen Organization of San Diego
By leaning on protective factors, schools can help refugee students navigate traumatic stressors and recognize their unique strengths. In this blog, we will highlight five key protective factors school settings can deploy to support refugee students’ academic achievement and well-being. 1. Supportive Connections with Adults and Peers Positive relationships with both adults and peers are…
- Switchboard
The Refugee Act established quarterly consultations (QCs) as a required and simple communication channel between state refugee coordinators and local resettlement agencies as part of the foundation for the refugee resettlement program. Over time, these consultations have evolved into dynamic gatherings that shape resettlement strategies—fostering collaboration and problem-solving, and envisioning a brighter future for refugees…
- Switchboard
Ethnic community-based organizations (ECBOs) play a vital role in supporting and empowering their communities. However, the pressing needs of their daily operations often limit their capacity to plan for future leadership transitions. As the Karen Organization of San Diego (KOSD) highlights in this blog post, succession planning can be reframed as an opportunity for growth…
- Karen Organization of San Diego
This blog post describes a training and technical assistance (TTA) experience with the International Rescue Committee’s (IRC) Sacramento office, in which the Emerging Technology team at Switchboard collaborated with service providers, a local high school, and Afghan newcomer youth. Using design thinking and the co-creative process, they filmed a 360 immersive video to support the…
- Switchboard