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As part of a series of interviews about leadership during transition, I recently spoke with two refugee service leaders about the importance of engaging the refugee community during challenging times. Engaging clients is a key component for success responses, but refugee leaders are often excluded from important parts of developing and executing programs. How can service providers do better?

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Strategic and everyday tactical leadership is critical to any organization, but confronting change as a leader can require new and different approaches. I recently interviewed leaders from several sectors working within refugee resettlement to learn how they had confronted the challenges of the past years. This blog post includes several areas of action based on their strategies.