Strengthen Your Services with Switchboard

Switchboard is a free one-stop resource hub for strengthening refugee services across the United States. Search our online resource library, sign up for a live webinar, take an eLearning course, or request personalized technical assistance on a range of resettlement and integration topics. Newcomers can access trusted information in 10+ languages through Settle In, while community members and providers can contact the Switchboard Community Support Line for local referrals and guidance. Click any section below to discover how we can support you, and join over 20,000 U.S. learners building their capacity with Switchboard.

Technical Assistance →

Free, personalized technical assistance, including consultation, resource lists, data and research, tailored workshops, and more. 

Online Resource Library →

Blog posts, guides, toolkits, videos, archived webinars, and more. Content developed by Switchboard and the resettlement community. 

Learning →

e-Learning courses, instructor-led certificate courses, communities of practice, and more. 

Research →

Original research projects, summaries of literature and evidence, and a database of studies about what works in resettlement and integration services. 

Resources for Clients →

Find trusted and accurate information about the U.S. resettlement process and life in the United States, in multiple languages, through SettleIn.

Upcoming Events

Join one of our upcoming events. Click to view the full event details and register!

December 2026

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About Switchboard

Switchboard is a one-stop resource hub for refugee service providers in the United States, providing tools, learning opportunities, research, and technical assistance on range of topics related to the newcomer experience.

Read Latest Insights

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Each resettlement journey is unique, and clients arrive with different expectations about life in the United States. When those expectations don’t align with reality, clients...

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The resettlement process can be extremely difficult for children, particularly when they need to discuss sensitive or potentially traumatic subjects. Using play and play-based methods...

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Are you a service provider working with newcomer clients with disabilities? Newcomers with disabilities may be eligible for supports they do not know exist, especially...