Fundamentals of Working with Interpreters

Newcomer service providers often rely on language interpreters to effectively communicate with clients who have limited English proficiency (LEP). Facilitating interpreted conversations requires skill, preparation, and practice.

In this foundational webinar, participants will learn key language interpretation terms and explore the roles and responsibilities of interpreters. We will review strategies and best practices for working effectively with interpreters while applying trauma-informed care principles and cultural responsiveness.

Case scenarios and a live Q&A session will help participants gain confidence in navigating interpreted communication with newcomer clients.

What I Will Learn
After participating in this event, learners will be able to:
📖 Define key terms and roles within language interpretation and working across cultures
🗣 Describe key strategies for working with interpreters when serving refugees and newcomers
🎯 Apply trauma-informed care principles and cultural responsiveness during sensitive interpreted conversations

Who Will Benefit?
-Service providers who use interpretation in their work with refugee or newcomer clients
-Staff and supervisors who select or manage interpretation services within their organizations