Resources
Our multimedia resource library features content developed by both Switchboard and the larger resettlement community. You can browse the library by resource type, topic, population group, language, or publication year, or by using keywords through our search bar.
The external resources listed in this library represent the views and opinions of their original authors and do not necessarily represent the views or opinions of Switchboard.
Refine Results
FIRST PUBLISHED
RESOURCE TYPE
TOPIC
TARGET AUDIENCE
PUBLISHED BY
POPULATION
LANGUAGE
TOPIC:
SUBTOPIC:
PUBLISHED BY:
An indicator matrix (also referred to as a monitoring and evaluation framework) is ideally part of a monitoring and evaluation (M&E) plan, though it is often developed at the start of the grant or program. This tool outlines the data points you plan to use to measure the success of an intervention, known as indicators.…
PUBLISHED BY:
To be successful, evaluation and research projects must be adequately resourced. Allocating sufficient funds for the staff involved in the project, including members of your own team and any partners or consultants, is a crucial component of budgeting. The Research/Evaluation Time & Effort Calculator can help estimate the number and time and effort percentage of…
PUBLISHED BY:
Participatory methods expand the role and voice of clients in program design, implementation, and evaluation. When well-managed and resourced, they can empower refugee clients and improve services. Participation is a continuum: it can range from informing to consulting to full ownership. Approaches along the continuum vary by time and resource commitment as well as skills…
TOPIC:
SUBTOPIC:
PUBLISHED BY:
Collecting high-quality data is essential in refugee service work, whether for client needs assessments, program evaluations, or organizational learning. But sometimes even well-intentioned surveys can unintentionally create stress, reduce trust, or compromise the accuracy of the data collected. Switchboard’s Trauma-Informed Survey Toolkit (TIST) was developed to help service providers design surveys that are safe, respectful,…
PUBLISHED BY:
This course is intended for resettlement staff who are involved in data collection or M&E activities. The course is set at an introductory level. It will be most useful for staff who are relatively new to data collection. This online self-directed course aims to help staff in resettlement settings recognize the pros and cons of…
PUBLISHED BY:
Sometimes the information we want to learn about our resettlement programming is best captured by having conversations with our clients. Focus group discussions (FGDs) can be an efficient way of collecting this information since they allow you to talk to several clients at once. FGDs have the additional advantage of allowing you to observe group…